Standard Cancellation Policy: 4pm on the day of arrival, with the exception of pre paid non refundable bookings.
Car parking
Free onsite car parking for up to 100 cars.
Check-in and out
Check in 2.00pm. Check out 11.00am. Early check in and check out is available on request. A supplement may be charged.
Children and families
A limited number of family rooms are available. Children age 12 and under sleep and eat breakfast free when sharing a room with 1 paying adult. Children over the age of 12 are charged a supplement of £25.00 per child for bed and breakfast. Cots and high chairs are available free of charge.
Currency and credit cards accepted
The hotel accepts payments made by cash (Sterling only), and most major credit/debit cards (Visa, MasterCard, Maestro, American Express). The hotel is unable to accept personal or travellers cheques. Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details.
Accessible information
The hotel has a level access. One Mews bedroom with wet room is available for guests and the public areas are all fully accessible.
Online policy for debit cards
Credit cards are accepted as a form of guarantee and payment online. Unfortunately, debit cards cannot be used online but can be used as payment to settle your bill on departure.
Pets
Dogs are allowed in 3 selected Mews rooms by prior arrangement, please contact the hotel to confirm if a dog friendly mews rooms is available and at a charge of £15.00 per stay. Dogs are not allowed on the beds and guests should provide their own bedding. Guests will be required to fill out a pet waiver form on arrival. Pets are not permitted in any of the public areas of the hotel or restaurants.
Smoking policy
Piersland House is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and functions rooms are non smoking.
